locations
Our customers span the length and breadth of the UK. Wherever they are, we’re there for them.

We have offices located across the UK from Newcastle to Royal Tunbridge Wells.
All of our sites have good road and rail links, meaning getting to our offices couldn’t be easier. And because we’ve prioritised making them modern, light and airy, they’re the perfect places for our teams to come together and collaborate.
A lot has changed over the past few years, and here at The AA, we’ve changed too. We’ve all learnt how to adapt to new ways of working, and we’re very proud of what we’ve achieved.
We’re constantly evolving and improving how we operate, reaping the benefits that new ways of working has given us.
If you work in one of our offices, wherever we can, we’ll offer you the choice of dynamic working. We believe that combining home and office working drives collaboration and engagement – and reduces the environmental impact of our workplaces
Specialist Functions
Basingstoke
Fanum House, RG21 4EA – Our Head office, housing a variety of business areas and functions.
London
Bluefin, SE1 0SU – Our central London base, home to our digital teams.


Customer Operations
Cheadle
Park Square, SK3 0XN – A small but perfectly formed customer operations office.
Newcastle
Quorum Business Park, NE12 8EX – The home of our Insurance Customer Operations.
Oldbury
Swallowfield One, B69 2AG – Our Customer Operations site in the Midlands, home to our Emergency Breakdown teams
Royal Tunbridge Wells
Century Place, TN2 3EH – Our Claims office, home to the teams supporting customers when they need us most